Terms of Service

Welcome to Voulao! By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before placing an order. If you do not agree to these terms, please refrain from using our services.

1. Overview

These Terms of Service govern your use of Voulao’s website and any related services (collectively referred to as "the Service"). By accessing or using the Service, you agree to be bound by these terms.

2. Eligibility

By using our website, you represent that:

  • You are at least 18 years old, or the age of majority in your jurisdiction.
  • You have the legal authority to enter into these Terms of Service and use the Service.

3. Product Information

We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, Voulao does not guarantee that product descriptions or other content on our site are error-free. If a product offered by Voulao is not as described, your sole remedy is to return it in unused condition.

4. Pricing and Payment

  • All prices listed on the Voulao website are subject to change without notice.
  • We reserve the right to modify or discontinue products or services without prior notice.
  • Payment is due at the time of purchase, and we accept all major credit cards, PayPal, and other secure payment methods.
  • In the event of a pricing error, Voulao reserves the right to cancel any order placed for a product listed at the incorrect price.

5. Order Process and Shipping

  • After you place an order, you will receive an email confirming the order and providing an estimated shipping time.
  • Voulao reserves the right to cancel any order for any reason, including but not limited to stock unavailability, pricing errors, or suspicion of fraud.
  • We are not responsible for delays or damages caused by shipping carriers.

6. Returns and Exchanges

Please refer to our Return Policy for details regarding product returns and exchanges. If you are not satisfied with your purchase, you may return the item within the specified return window.

7. User Conduct

By using the Service, you agree not to:

  • Use the site for any illegal or unauthorized purpose.
  • Interfere with the security, integrity, or performance of the Service.
  • Use any automated systems or software to extract data from the site (e.g., scraping).
  • Post or transmit any harmful, offensive, or unlawful content.

8. Intellectual Property

All content on the Voulao website, including text, graphics, logos, images, and product descriptions, is the property of Voulao or its content suppliers and is protected by international copyright and trademark laws. You may not use, reproduce, or distribute any content from the website without express permission from Voulao.

9. Limitation of Liability

Voulao is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Service, products purchased from us, or any content on the website. This includes but is not limited to damages for loss of data, profits, or business interruptions.

10. Indemnification

You agree to indemnify and hold Voulao and its affiliates harmless from any claims, damages, liabilities, and expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

11. Termination

Voulao reserves the right to suspend or terminate your access to the Service at any time, for any reason, without prior notice. If you violate these Terms of Service, your access to our site may be revoked.

12. Governing Law

These Terms of Service and any separate agreements we provide to you are governed by and construed in accordance with the laws of [insert your jurisdiction].

13. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised. Your continued use of the Service following any changes constitutes acceptance of those changes.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at: