Privacy Policy

Privacy Policy

At Voulao, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make a purchase. By using our site, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you visit our site or make a purchase:

  • Personal Information: This includes details like your name, email address, shipping address, billing address, and payment details.
  • Order Information: When you place an order, we collect data such as the products purchased, order total, and transaction details.
  • Device Information: We automatically gather information about the device you use to access our website, such as your IP address, browser type, and operating system.
  • Cookies: We use cookies to improve your browsing experience. Cookies are small data files that are stored on your device to remember your preferences and enable certain features of our site.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Fulfillment: To process and ship your orders and provide you with order confirmations and updates.
  • Customer Support: To respond to your inquiries, handle complaints, or provide product support.
  • Marketing and Communication: With your consent, we may send you promotional emails about new products, special offers, or other updates related to Voulao.
  • Website Improvement: We use device information to improve our website’s functionality, user experience, and security.

3. Sharing Your Information

Voulao does not sell, trade, or rent your personal information to third parties. However, we may share your data with the following:

  • Service Providers: Third-party vendors who assist with processing payments, fulfilling orders, or managing our website. These parties are obligated to protect your information and use it solely for the purposes of providing services to Voulao.
  • Legal Compliance: If required by law or in response to a legal request, we may disclose your personal information to protect our rights, comply with judicial proceedings, or ensure site security.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption for sensitive data such as payment details. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request to access, update, or correct your personal information at any time.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
  • Data Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. By using our site, you consent to our use of cookies. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features on our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at: