Shipping Information

At Voulao, we strive to get your orders to you as quickly and efficiently as possible. Below, you’ll find important details about our shipping process and timelines.

Shipping from China

All of our products are shipped directly from our warehouse in China. We work hard to process and ship your order as soon as possible, ensuring that you receive your items in a timely manner.

Processing Time

Once you place your order, we aim to have it processed and shipped within 1-2 business days. You’ll receive a confirmation email with tracking information as soon as your order has been dispatched.

Estimated Delivery Time

Delivery times may vary depending on your location, but most orders are typically delivered within 15 days. Please note that shipping times can be affected by holidays, customs delays, or other factors beyond our control.

Shipping Rates

We offer competitive shipping rates, which are calculated at checkout based on your location and the size of your order. Some regions may be eligible for free shipping promotions—keep an eye out for special offers!

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to follow your package’s journey and get an estimated delivery date.

International Shipping and Customs

If you’re ordering from outside China, your package may be subject to customs fees or import duties depending on your country’s regulations. These charges are the responsibility of the buyer, and we recommend checking with your local customs office for more information.

Shipping Delays

While we do our best to meet the estimated delivery times, there are occasional delays due to factors such as customs inspections, weather, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.

Questions or Concerns?

If you have any questions about your order or experience delays, please don’t hesitate to contact our support team at goodamber078@gmail.com. We’re here to help!